Brighthouse

Okay let's discuss the issue we have with Brighthouse. We have had this problem with them for years. Some fool has given Chaz cell phone number as theirs and their cable gets services all of the time. Like they actually make it out to the persons house, but when they call to remind them that a service provider is coming to fix their cable, we get the call. So on more than one occasion Chaz has called Brighthouse to report this issue. They say there is nothing they can do about it and recommend that WE change OUR phone number. WHAT?!?!?!? Chaz brings up the fact that it is fraud. Nothing. He brings up the fact that he has had the # for years. Nothing. He asks them to send them a notice to call and switch their phone # o the correct one and Nothing. Good grief. So Chaz got a call last night from the tech, explained the story and said "Yo- tell the people to change their number" so we will see if that works. It is like a continual run around loop with Brighthouse when it should really be such an easy fix. That was my gripe.